Responsible Gambling Policy

Commitment to Safer Play

At Crown Play, we believe gaming should always be a form of entertainment. We are dedicated to providing our Canadian community with a safe environment and the necessary tools to maintain a balanced relationship with our services.

Minimum Age Requirement

Access to our platform is strictly prohibited for anyone under the age of 18. We conduct rigorous verification checks to ensure all participants meet the legal age requirements in Canada.

Player Protection Tools

Deposit and Loss Limits

You can set daily, weekly, or monthly limits on the amount you deposit or lose. This helps you manage your budget and prevents unplanned spending.

Session and Time-Outs

We offer tools to limit the duration of your gaming sessions. If you need a short break, you can activate a time-out period ranging from 24 hours to several weeks.

Self-Exclusion

For users requiring an extended break, our self-exclusion program allows you to close your account for a defined period, during which marketing communications will be suspended.

Identifying Warning Signs

We encourage players to monitor their behavior for signs of concern, such as chasing losses, gambling with money meant for essentials, or neglecting social and professional duties.

Seeking Support

Numerous independent organizations provide confidential help. We recommend reaching out to professional support networks if you feel your habits are becoming problematic.

Shared Devices and Minors

If you share your computer or mobile device with minors, we recommend using filtering software to prevent their access to gaming content. Always keep your login credentials private.